service cover ipad final final
giving great service example script
Service toc

Scripts included in Giving Great Service:

Thanks for your order

What packaging would you like?

Your order has dispatched

Did your order arrive safely?

Handling common order problems

Welcoming a new retailer

You're on my stockists page

Can I help train your staff to sell my work?

Welcome to my wholesale mailing list

I'm on holiday

Your order is delayed due to Covid

Thanking a retailer, with a gift

Thanking a retailer, without a gift

Thanks for your support this year

How can I help you?

Please fill in my questionnaire

Can I interview you?

Want to collaborate?

Thanks for a successful collaboration

Want to be a guest on my podcast?

Can I be a guest on your podcast?

Can I write a guest post for you?

Please share my post

Saying yes to a retailer's idea

Saying no to a retailer's idea

Can I use this testimonial?

Asking for a new testimonial

Sharing good news

Here are some photos to post on social media

Can we meet up?

Exclusivity request - minimum annual order

Exclusivity request - geographic area

Your exclusivity is expiring

I can't supply you due to an exclusivity conflict

Can I have more information?

When a problem isn't your fault

Giving Great Service Script Templates Pack

$17.00

What if retailers actively enjoyed giving you money?

The Giving Great Service script templates pack is for makers who want to become their retailers' favourite supplier. Someone we like and trust so much that, when it's time to spend money, you're not just another option, but our preferred option.

What is a script templates pack?

These fill-in-the-blanks scripts allow you to effortlessly write professional emails to retailers, at a fraction of the cost of hiring me to tell you what to say.

Fully customizable to fit your style and the situation, all you have to do is copy a script into a blank email, fill in the relevant details and hit send.

No searching for the right words. No feeling helpless because the retailers you worked so hard to win over are drifting away. No time spent wondering what "great service" even looks like in wholesale.

Now you can come across as a polished, professional partner who cares about your stockists, and get the heck on with your day.

I've been an indie retailer for well over a decade and worked with thousands of students and clients all over the world. With the Giving Great Service templates pack in your toolkit, it doesn't matter if you're brand new to wholesale or not a natural writer.

These scripts allow you to borrow my brain.

The Giving Great Service scripts pack is recommended for you if:

You sell your work to stores or intend to soon.

You've got a trade show coming up.

You're getting ready to sell on Faire or another wholesale marketplace.

You're currently writing routine emails to stores from scratch every time.

You don't know what retailers expect from your emails.

You could do with a shot of confidence.

You want to nurture your partnerships with retailers, but you're busy and it can't take over your life.

You see the benefits in getting regular, repeat orders from stores.

Here's what's inside:

  • 37 Giving Great Service Scripts (PDF)
  • BONUS - Your Questions Answered (Audio + Transcript)

If you struggle to write emails to stores, you're not alone. Stress, dread, nerves - these are all words I've heard makers use to describe how it makes them feel.

And frustration because they find it so hard.

But look at it this way.

Has anyone ever shown you how to do this stuff?

Has anyone actually walked you through how to handle common order problems or exclusivity requests?

I know they haven't.

Up to now, you've had to figure it out all by yourself - often under considerable pressure.

These script templates are designed to fix that, in just a couple of clicks.

service cover ipad final final

Giving Great Service Script Templates Pack

$17.00

What if retailers actively enjoyed giving you money?

The Giving Great Service script templates pack is for makers who want to become their retailers' favourite supplier.

Someone we like and trust so much that, when it's time to spend money, you're not just another option, but our preferred option.

giving great service example script

What is a script templates pack?

These fill-in-the-blanks scripts allow you to effortlessly write professional emails to retailers, at a fraction of the cost of hiring me to tell you what to say.

Fully customizable to fit your style and the situation, all you have to do is copy a script into a blank email, fill in the relevant details and hit send.

No searching for the right words. No feeling helpless because the retailers you worked so hard to win over are drifting away. No time spent wondering what "great service" even looks like in wholesale.

Now you can come across as a polished, professional partner who cares about your stockists, and get the heck on with your day.

I've been an indie retailer for well over a decade and worked with thousands of students and clients all over the world. With the Giving Great Service templates pack in your toolkit, it doesn't matter if you're brand new to wholesale or not a natural writer.

These scripts allow you to borrow my brain.

Service toc

Scripts included:

Thanks for your order

What packaging would you like?

Your order has dispatched

Did your order arrive safely?

Handling common order problems

Welcoming a new retailer

You're on my stockists page

Can I help train your staff to sell my work?

Welcome to my wholesale mailing list

I'm on holiday

Your order is delayed due to Covid

Thanking a retailer, with a gift

Thanking a retailer, without a gift

Thanks for your support this year

How can I help you?

Please fill in my questionnaire

Can I interview you?

Want to collaborate?

Thanks for a successful collaboration

Want to be a guest on my podcast?

Can I be a guest on your podcast?

Can I write a guest post for you?

Please share my post

Saying yes to a retailer's idea

Saying no to a retailer's idea

Can I use this testimonial?

Asking for a new testimonial

Sharing good news

Here are some photos to post on social media

Can we meet up?

Exclusivity request - minimum annual order

Exclusivity request - geographic area

Your exclusivity is expiring

I can't supply you due to an exclusivity conflict

Can I have more information?

When a problem isn't your fault

The Giving Great Service scripts pack is recommended for you if:

You sell your work to stores or intend to soon.

You've got a trade show coming up.

You're getting ready to sell on Faire or another wholesale marketplace.

You're currently writing routine emails to stores from scratch every time.

You don't know what retailers expect from your emails.

You could do with a shot of confidence.

You want to nurture your partnerships with retailers, but you're busy and it can't take over your life.

You see the benefits in getting regular, repeat orders from stores.

Here's what's inside:

  • 37 Giving Great Service Scripts (PDF)
  • BONUS - Your Questions Answered (Audio + Transcript)

If you struggle to write emails to stores, you're not alone. Stress, dread, nerves - these are all words I've heard makers use to describe how it makes them feel.

And frustration because they find it so hard.

But look at it this way.

Has anyone ever shown you how to do this stuff?

Has anyone actually walked you through how to handle common order problems or exclusivity requests?

I know they haven't.

Up to now, you've had to figure it out all by yourself - often under considerable pressure.

These script templates are designed to fix that, in just a couple of clicks.

service cover ipad final final

Giving Great Service Script Templates Pack

$17.00

What if retailers actively enjoyed giving you money?

The Giving Great Service script templates pack is for makers who want to become their retailers' favourite supplier.

Someone we like and trust so much that, when it's time to spend money, you're not just another option, but our preferred option.

giving great service example script

What is a script templates pack?

These fill-in-the-blanks scripts allow you to effortlessly write professional emails to retailers, at a fraction of the cost of hiring me to tell you what to say.

Fully customizable to fit your style and the situation, all you have to do is copy a script into a blank email, fill in the relevant details and hit send.

No searching for the right words. No feeling helpless because the retailers you worked so hard to win over are drifting away. No time spent wondering what "great service" even looks like in wholesale.

Now you can come across as a polished, professional partner who cares about your stockists, and get the heck on with your day.

I've been an indie retailer for well over a decade and worked with thousands of students and clients all over the world. With the Giving Great Service templates pack in your toolkit, it doesn't matter if you're brand new to wholesale or not a natural writer.

These scripts allow you to borrow my brain.

Service toc

Scripts included:

Thanks for your order

What packaging would you like?

Your order has dispatched

Did your order arrive safely?

Handling common order problems

Welcoming a new retailer

You're on my stockists page

Can I help train your staff to sell my work?

Welcome to my wholesale mailing list

I'm on holiday

Your order is delayed due to Covid

Thanking a retailer, with a gift

Thanking a retailer, without a gift

Thanks for your support this year

How can I help you?

Please fill in my questionnaire

Can I interview you?

Want to collaborate?

Thanks for a successful collaboration

Want to be a guest on my podcast?

Can I be a guest on your podcast?

Can I write a guest post for you?

Please share my post

Saying yes to a retailer's idea

Saying no to a retailer's idea

Can I use this testimonial?

Asking for a new testimonial

Sharing good news

Here are some photos to post on social media

Can we meet up?

Exclusivity request - minimum annual order

Exclusivity request - geographic area

Your exclusivity is expiring

I can't supply you due to an exclusivity conflict

Can I have more information?

When a problem isn't your fault

The Giving Great Service scripts pack is recommended for you if:

You sell your work to stores or intend to soon.

You've got a trade show coming up.

You're getting ready to sell on Faire or another wholesale marketplace.

You're currently writing routine emails to stores from scratch every time.

You don't know what retailers expect from your emails.

You could do with a shot of confidence.

You want to nurture your partnerships with retailers, but you're busy and it can't take over your life.

You see the benefits in getting regular, repeat orders from stores.

Here's what's inside:

  • 37 Giving Great Service Scripts (PDF)
  • BONUS - Your Questions Answered (Audio + Transcript)

If you struggle to write emails to stores, you're not alone. Stress, dread, nerves - these are all words I've heard makers use to describe how it makes them feel.

And frustration because they find it so hard.

But look at it this way.

Has anyone ever shown you how to do this stuff?

Has anyone actually walked you through how to handle common order problems or exclusivity requests?

I know they haven't.

Up to now, you've had to figure it out all by yourself - often under considerable pressure.

These script templates are designed to fix that, in just a couple of clicks.

Happiness Guarantee

It's always safe to give Indie Retail Academy a try.

If for any reason you decide a purchase you make from the Indie Retail Academy store isn’t right for you, you can get your money back with no hoops to jump through.

Contact us within 30 days of purchase and you’ll get your full purchase price back. No quibbles, no questions asked.